Information for our customers
Following a change to our IT system, we are currently experiencing a high volume of enquiries. Our customer service teams are therefore extremely busy, but they are doing their utmost to handle each request as quickly and carefully as possible. As a result, response times are temporarily longer than usual. Thank you for your understanding and patience.
Contact Us
Our customer service team is ready to help you further with your questions! Fill in the form below or contact us on +352 20800000 or via email at service.clients@hifi.lu
Updated on January 28, 2026
